Sales Opening Hours 

Our Christmas Sales opening hours are:

22nd & 23rd Dec: Closed

24th Dec: 9am – 5:30pm

25th & 26th Dec: Closed

27th & 28th Dec: 9am – 5:30pm

29th & 30th Dec: Closed

31st Dec: 9am – 5:30pm

1st Jan: Closed

From Jan 2nd, normal hours will resume:

Monday – Thursday: 8am – 9pm

Friday: 8am – 7pm

Saturday: 9am – 5pm

Sunday: Closed

To sign up to Avid Energy, call us on 0808 284 0456 or fill in a form to request a callback.

Customer Support Opening Hours 

Our Christmas Support opening hours are:

24th Dec: 9am – 6pm

25th Dec: 9am – 2pm

26th Dec: 9am – 5pm

27th & 28th Dec: 8am – 7pm

29th Dec: 9am – 5:30pm

30th Dec: 10am – 5pm

31st Dec: 8am – 7pm

1st Jan: 9am – 5pm

From Jan 2nd, normal hours will resume:

Monday – Friday: 8am – 9pm

Saturday: 9am – 5:30pm

Sunday: 10am – 5pm

Save time by using our new online contact us tool where you can submit general enquiries about your Avid Energy Account.

What’s more, you can request a callback, order a new card and much more by clicking the contact us button below and our customer care team will get back to you!